FAQ's(Frequently Asked Questions)

Welcome to the FAQ section of www.clothesandbeads.com. Here, you’ll find answers to some of the most common questions about our services, order process, and payment options. If you have any additional questions, feel free to reach out to our customer support team at support@clothesandbeads.com.

General FAQ

What is www.clothesandbeads.com?

www.clothesandbeads.com is an online store offering a wide range of fashionable clothing and beads. We are dedicated to providing high-quality products at affordable prices.

You can contact our customer support team via email at support@clothesandbeads.com or by phone at +919887031999. Our team is available to assist you with any inquiries.

No, you do not need an account to place an order. However, creating an account allows you to track your orders, save your shipping information, and enjoy a faster checkout process in the future.

You can create an account by clicking on the “Sign Up” or “Register” link on our website. Simply enter your details, and you’ll receive a confirmation email to verify your account.

You can subscribe to our newsletter by entering your email address in the subscription box at the bottom of our website. You’ll receive updates on new arrivals, special offers, and exclusive discounts.

Order Placement

How do I place an order?

Placing an order is simple. Browse through our product categories, select the items you wish to purchase, and click “Add to Cart.” Once you’re ready, proceed to checkout by clicking on the cart icon and following the prompts to complete your purchase.

If you need to modify or cancel your order, please contact us as soon as possible at support@clothesandbeads.com. We will do our best to accommodate your request, but please note that orders that have already been shipped cannot be modified or canceled.

Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to check the status of your order on our website or through the courier’s tracking portal.

If you receive an incorrect or damaged item, please contact our customer support team at support@clothesandbeads.com within 7 days of receiving your order. We will arrange for a return or exchange at no additional cost to you.

Delivery times vary based on your location and the shipping method selected during checkout. Standard shipping typically takes 7- 15 days, while express shipping options are available for faster delivery.

 

Payment

What payment methods do you accept?

We accept a variety of payment methods, including credit/debit cards (Visa, MasterCard, American Express), PayPal, and online banking. All transactions are processed securely through trusted payment gateways.

Yes, it is safe to use your credit card on our website. We use SSL encryption to protect your payment information and ensure a secure transaction process.

At this time, we do not support splitting payments between multiple payment methods. Please choose one payment method per order.

You will be charged at the time of purchase when you complete the checkout process. Once your payment is confirmed, you will receive an order confirmation email.

If your payment is declined, please check that you have entered your payment details correctly. If the issue persists, contact your bank or payment provider. You can also try using a different payment method.